Product Support Center
Product Support Center
Get instant technical help from the MTS Assistant, download product manuals and data sheets, or reach our Miami support team. The assistant is available 24/7 and answers directly from our official product manuals — in English or Spanish (se habla español).
MTS Assistant — Live Tech SupportTroubleshooting · Installation · Part selection · 24/7
Tip: start with your part model number (like ADVR-073 or ATS-22AG) and what’s happening — you’ll get step-by-step help pulled straight from the manual.
Prefer to talk to a person?
Our technical support team in Miami is happy to help with anything the assistant can’t solve.
Our technical support team in Miami is happy to help with anything the assistant can’t solve.
How to get the fastest help
- Find the model number on your part’s label (e.g. ADVR-073, ATS-22AG, BTS225, EA150A).
- Ask the MTS Assistant on the left — describe the symptom and it will walk you through diagnostics, DIP-switch settings, and wiring step by step.
- Download the full manual below for wiring diagrams and specifications.
- Still stuck? Call us or use the contact form — safety first: always shut down and disconnect power before working on a generator.
Product Manuals & Data Sheets
Automatic Transfer Switches (ATS)
Automatic Voltage Regulators (AVR)
Static Voltage Regulators
- SS15A3P Manual
- SS300 Manual
- SS321 Manual
- SS448 Manual
- SS50 Static Regulator Manual (Half & Full Wave)